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Encouraged by the 2018 success, the retailer plans to further its online/offline integration with focus areas clearly identified.
The integration will prioritise:
Below are a few highlightes of what Walmart China achieved in these areas.
Getting fresh food right is important for the company as it accounted for 25% of Walmart China’s total sales in 2018.
In march 2019, the retailer will launch its first perishable food distribution centre in Dongguan, serving its stores in South China.
The retailer plans to invest more than US$103.7mn in the centre, the largest investment by Walmart since its entrance to the market 22 years ago. In the next 20 years, Walmart China plans to build or renovate at least a dozen of such centres in China to provide better quality fresh food to customers.
Source: IGD Asia
Walmart China’s private label goods have grown 30 percent annually in 2018. The range includes Great Value for grocery, Marketside for fresh food and new clothing brand George.
Tan Wern-Yuen, president and CEO of Walmart China, said the company’s ecommerce had a revenue growth of 150% YoY in 2018, a third consecutive three-digit rise. Logistics and payment method are the two strategic areas:
Logistics: the CEO said company will expand its JD Daojia delivery services, planning to connect 300 Walmart stores to JD Daojia services.
Payment method: Walmart implemented WeChat Mini program "Scan and Go" in all its stores and had more than 20 million users by the end of last year. In terms of number of users, it is ranked No 1 mobile app among those developed by retailers nationwide.
Sales of Walmart’s high-end membership store, Sam’s Club, increased by 8% in 2018. The company attributed the growth to online delivery services and electronic membership card that was introduced recently.
The company added four new Sam’s outlets last year and launched one-hour delivery services in Shenzhen, Shanghai and Beijing. More than 70% of the members use Sam’s Club app and electronic cards.
Keep up-to-date with the latest retail developments from Asia.