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The retailer completed Indonesia’s first government approved drone flight, a breakthrough for drone delivery in Southeast Asia.

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JD.com's driverless delivery vehicles have been deployed in two cities in China.

Autonomous logistic capabilities

The company opened two smart delivery stations in Changsha and Hohhot for this operation. The unmanned vehicles can carry 30 items and deliver them within a 5km radius. The vehicles are capable of planning routes, avoiding obstacles and recognising traffic lights.

Facial recognition technology is used to enable customers to open the lockers and retrieve their parcels.

The two delivery stations, operating with a half-half split between robots and human couriers, can deliver up to 2,000 packages a day.

The race is on

Autonomous driving is an amalgamation of the latest technologies, including 5G and new energy such as electricity and biofuel.

At a global level, the race is on between Chinese companies competing with US tech giants like Uber Technologies, Google’s Waymo and Tesla’s Semi, which have collectively invested billions to have a stake in the future of transport technology.

A dozen Chinese players are currently developing self-driving vehicles, ranging from start-ups to big retailers like Sunning.

JD.com is well positioned in this race due to its well developed network, which covers 99% of China’s population.

 

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JD.com has opened two different pop-up stores at Beijing Capital International Airport and Hohhot East Railway Station in Inner Mongolia.

Beijing airport store: data-driven product selection

The one at Beijing airport is located in the Terminal 3 departure lounge for the next three months. The store carries travel items such as daily essentials, clothing, mobile accessories, beauty products, bags and suitcases.

JD.com’s advanced store technology is used to understand how customers interact with products to facilitate smart category management. The integrated ‘JD Zu Chongzhi’ (named after a famous Chinese mathematician ) platform can analyse customer behaviour and generate traffic flow heat maps. The insight is used to optimise product selection and inventory management, ensuring a smooth shopping experience for the shoppers.

JD.com pop up store at Beijing airport (Source: JD.com)
JD.com's pop up store at Beijing airport (Source: JD.com)

Hohhot East Railway Station store: unmanned store

The 100sqm store at Hohhot East Railway is an unmanned convenience store. It features facial recognition payment and can automatically process payments once shoppers select their products.

This store plans to use Mini program in WeChat to allow shoppers to purchase on the spot and take their purchases with them or shop online and have them delivered to a convenient location.

JD.com pop up store at Beijing airport (Source: JD.com)
JD.com’s unmanned store at Hohhot East Railway Station (Source: JD.com)

The opening of these two stores further expands the company’s “boundaryless retail” strategy and adds travel retail to JD.com’s existing offline retail portfolio, which already includes grocery stores and partnerships with hotels.

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China-based, pure ecommerce retailer JD.com has reached an agreement with Thailand government agencies to help provide Thai companies with greater access to Chinese consumers.

Three MoUs signed

JD.com has signed three memorandums of understanding (MoUs) with three separate Thai government agencies. These include, Thailand’s International Trade Promotion Department, the Digital Economy Promotion Agency and the University of the Thai Chamber of Commerce.

The MoUs were signed with JD Central, a joint venture between JD.com and Thailand-based Central Group. The companies are aiming to help small and medium-sized (SME’s) Thailand-based companies to expand by increasing their access to cross-border online trade. The SMEs will receive access to the Chinese market through JD’s platforms, as well as specialised training, consumer insight analytics and digital payments.

Thailand to become major ecommerce hub

Thailand hopes to expand globally and become a major ecommerce hub in ASEAN. The MoUs will help promote the Thai government’s Thailand 4.0 policy, which aims to attract new investment.

Yol Phokasub, chairman of the board of JD Central, said, “We have been launching the JD Thailand Official Flagship Store on JD.com, which allows Thai exports to sell in China and also offer innovative logistics and supply-chain solutions to the government agencies, which are keys to uplifting the country’s infrastructure”

China-based, pure ecommerce retailer JD.com has extended its partnership with technology company Intel. The extension will see the two companies launch a joint lab to help them both “explore the use of Internet of Things (IoT) in smart retail solutions”.

Lab aimed at creating retail solutions

JD.com and Intel said the lab aims are broad. It will look to create media and advertising solutions, next-generation vending machines and new technologies for stores of the future. JD.com, specifically, said the lab will strengthen its vision of ‘retail as a service’ and will play a role in supporting other retailers and industries by sharing technological innovations.

The original collaboration between JD.com and Intel consisted of combining the latter’s computing and computer vision architecture with JD.com's visual algorithm. Together, the companies analysed in-store foot traffic and purchasing patterns.

“A best-in-class, personalised shopping experience”

Zhi Weng, vice president of JD.com and head of JD Big Data Platform, said: “We look forward to expanding our cooperation with Intel to deliver a best-in-class, personalised shopping experience wherever consumers shop. This lab will combine our collective strengths to develop cutting-edge solutions to bring the precision of online shopping to offline players”.

We've developed a single, universal methodology for calculating food and consumer goods retail data, supported by our programme of primary and secondary research. This makes Datacentre the most reliable and robust source available for data of this type. 

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