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Marks & Spencer in VivoCity shopping centre has launched a second food hall in Singapore which includes a bakery, fresh food and ready meals. The retailer also held a Southeast Asia media preview to highlight its Christmas range in food, clothing and beauty products in Wheelock Place, where the first food hall is located.

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Online retailer RedMart organised a weekend market with over 40 stalls including health food, snacks, chocolates, wine and cheese. Non-food brands in baby care, kitchen ware and stationery were also available. There were workshops, children’s activities and talks throughout the two-day event.

Freshness promised or money back

Shoppers can learn more about RedMart’s fresh fruits, vegetables and meat. Free samples of fresh produce were given away for playing a simple game. The retailer also conveyed their freshness guarantee prominently through brochures and posters.

Popular product tastings

This is the first time that RedMart has brought together their suppliers in an event to engage with shoppers. Craft beers, artisanal chocolate, locally made sausages, Italian wine and cheese were some products available for sampling. Shoppers can also buy products they enjoy on the spot, often with discounts exclusive to the retailer in this period.

Innovative products

Some unique products include limited edition instant noodles created by Pringles, green tea flavoured jam and honey packed in Hello Kitty bottles. These products will make great gifts for the Christmas period. Limited stocks are available and attracts a steady stream of shoppers.

Play area for children

The retailer has provided some activities and toys to engage children while their parents shop. A lot of the baby products are targeting mothers with young infants, a key shopper segment for the online retailer. Cleaning products that are safe for sensitive children are highlighted.

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7-Eleven celebrates 7 November with free coffee and special offers in Singapore.

Free coffee for first 50 shoppers

Stores in Singapore are decorated with balloons to mark the special day. Many of the stores were giving away from a free hot coffee to the first 50 shoppers from 7am today. Shoppers can also enjoy special discounts on 7-Select items and two Lock & Go stamps for every SGD 4 (US$ 2.92) spent. Lock & Go is a current redemption program for a set of Sanrio water bottles and containers.

12 days of celebration

Shoppers can enjoy different treats from 7-18 November. This includes special deals on 7Cafe coffee, Slurpee, Mr Softee and 7-Select meals. An exclusive skincare brand from Japan, Kose Sekkisui, is giving away a sample pack with any purchase of their products.

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Dairy Farm Singapore, which operates 7-Eleven, Cold Storage supermarket, Giant hypermarket and Guardian health and beauty stores, has announced a partnership with NETS and WeChat to enable shoppers to use a new digital wallet. WeChat Pay will be available at 600 Dairy Farm stores from November 1.

Pilot at key tourist destinations

WeChat Pay has been on trial since July at 7-Eleven and Guardian stores in Changi Airport, Chinatown and Orchard Road, a popular shopping area. It caters mainly to Chinese tourists, which has increased by 13% from 2016 to 2017 according to Singapore Tourism Board. Chinese nationals living in Singapore with WeChat will also be able to use the new payment method.

Cashless payment growing in Singapore

Tom van der Lee from Dairy Farm Singapore said that more shoppers are choosing cashless payment methods. At Cold Storage, cashless payments increased by 6 percent since installing new technology which unifies the different payment methods available. The new technology is provided by NETS, a leading payment services group in Singapore. It allows retailers to use one terminal for all types of credit cards, debit cards and digital payment systems. This reduces staff training time and errors resulting from swiping cards at the wrong terminals during checkout. It will also minimise the operating costs of consolidating statements from different devices.

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Lazada shoppers can now choose to collect their online purchases from 7-Eleven outlets in Singapore.

How does it work?

Convenience store chain 7-Eleven, online retailer Lazada and logistics provider Ninja Van announced a collaboration to allow shoppers on Lazada to choose a 7-Eleven store as a pick up point for their parcels. It is available at 159 7-Eleven stores from today (18 October), and will be rolled out to the rest of the 350 participating stores by the end of the year. 

Ray Chou, country head of Ninja Van Singapore, said, "we do encounter a substantial number of failed deliveries, which is disruptive not only for our customers, but sellers and delivery companies as well."

What does it mean for shoppers?

Shoppers are often not at home to receive their parcels, due to the rising number of single and dual residential households. Besides saving time, shoppers can also enjoy some savings if they choose to pick up their own parcels. The parcel pick up service is free for Lazada's shoppers, while home deliveries cost SGD1.49 (US$1.07) for normal and SGD2.99 (US$2.17) for express service.

The service provides an "added convenience to consumers' daily lives and online shopping habits", said 7-Eleven Singapore's head of marketing Crispian Leong.

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