Circle K partners DHL in Hong Kong

Date : 04 April 2019

Shoppers can pick up their parcels from more than 300 Circle K stores at their own convenience with a new feature by DHL Express.

On-demand delivery by DHL Express

Shoppers are informed of their shipment’s progress through SMS or email on the day of delivery. They can then choose a variety of delivery options through a mobile-optimised website, including redirecting their delivery to a DHL service point or nearby convenience store. Couriers will be alerted to any changes in delivery methods in real time.

Shoppers avoid missed delivery

By adding the new feature, shoppers know the exact time when they can expect to receive their package. They can pick up their parcels at any time at a service point if they cannot be present. The partnership allows shoppers to access over 600 DHL service points.

DHL Express Hong Kong and Macau’s senior VP and MD Herbert Vongpusanachai said, “the familiarity and convenience of Circle K will help enrich the connections we have with our customers as well as ensure we stay on top of their evolving needs. With this service, we offer local consumers a hassle-free international online shopping experience whilst supporting retailers around the world to reach their customers reliably and punctually”.


IGD Asia newsletter

Keep up-to-date with the latest retail developments from Asia.

Sign up for our newsletter »